Shipping policy

Last updated: May 25, 2026

At Hautessa, we strive to deliver every order promptly and reliably to our valued customers across the United Kingdom. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered.

Products and Coverage

Our shipping service applies to all products available on our website. Regardless of size or price, every order is processed with the same level of care and efficiency.

Order Cut-Off and Handling Time

Orders placed before 16:00 (GMT) on a business day will begin processing the same day. Orders placed after this time will be processed on the next business day.

Our handling time is 1 to 3 business days, and all orders are fulfilled Monday to Friday, excluding public holidays.

Transit and Delivery Time

Once shipped, orders typically take 4 to 7 business days to arrive. Deliveries are made Monday to Friday during standard delivery hours.

Please note that delivery times may vary slightly due to external courier delays or peak seasonal demand.

Estimated Total Delivery Time

The total estimated delivery time is 5 to 10 business days from the date of order confirmation.

Shipping Costs and Currency

We are pleased to offer free shipping on all orders, with no minimum spend required.

All product prices and transactions on our website are listed in GBP (£).

Need Help?

If you have any questions about your shipment or experience any delivery issues, please contact our customer support team.

Store Name: Hautessa
Email: info@hautessa.com
Business Address: 45 Leith Street, Edinburgh, EH1 3AT, United Kingdom
Operating Hours: Monday to Friday, 08:00 – 17:00 (GMT)