Billing Terms and Conditions

Accepted Payment Methods

At Hautessa, we are committed to providing a secure and seamless checkout experience.

We currently accept PayPal as our primary payment method. Customers can complete their purchases using their PayPal balance or linked credit/debit cards through the PayPal gateway.

All transactions must be authorized and completed through our secure payment system at checkout.

Currency for Transactions

All product prices, shipping fees, and billing amounts displayed on our website are processed in GBP (£).

Customers using international payment methods may be subject to currency conversion fees or exchange rates applied by their payment provider.

Secure Payment

Your payment security is extremely important to us. All transactions are protected using SSL (Secure Socket Layer) encryption technology, ensuring that your personal and payment information is transmitted securely.

We do not store full payment details on our servers.

Shipping Policy Overview

We offer free shipping on all orders within the United Kingdom.

Orders are processed Monday to Friday, with delivery typically completed within 5 to 10 business days.

Orders placed before 16:00 (GMT) will begin processing on the same business day.

For full details, please refer to our Shipping Policy.

Return & Refund Policy Overview

If you are not satisfied with your purchase, we accept returns for both defective and non-defective items that are unused or in like-new condition within 45 days of delivery.

Returns are processed by mail using a provided return label, and refunds are issued in GBP (£) within 14 business days after inspection.

Please refer to our full Return & Refund Policy for more details.

Privacy Policy Overview

We value your privacy and handle all personal data in accordance with applicable laws. Customer information is never sold or shared with third parties for marketing purposes.

For more details, please review our Privacy Policy.

Google Merchant Center Compliance

Hautessa complies with all relevant Google Merchant Center policies, including transparency in pricing, billing, and checkout processes.

All charges and payment terms are clearly displayed before order confirmation.

Contact Information

If you have any questions regarding billing or require support, please contact us:

Store Name: Hautessa
Email: info@hautessa.com
Business Address: 45 Leith Street, Edinburgh, EH1 3AT, United Kingdom
Operating Hours: Monday to Friday, 08:00 – 17:00 (GMT)